Shangri La Reviews

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9 Binjiang Dong Road,610021Chengdu

Overview

Set in Chengdu, ideally located next to Jinjiang River, Shangri-La Chengdu offers well-equipped guest rooms with stunning city views, elegant restaurants and a luxurious ballroom. Extras feature free WiFi and parking spaces.

Shangri-La Hotel, Chengdu is a 25-minute drive from Chengdu International Airport, a 20-minute drive from Chengdu North Railway Station and a convenient 15-minute walk to the Chunxi Road Pedestrian Precinct shopping area. It is a 15-minute drive to Wide and Narrow Alley and a 45-minute drive to the Chengdu Panda Base.

Every guestroom is decorated with wooden furniture and a warm-color motif. The carpeted rooms are well-equipped with an air conditioner, a working desk, a cable TV and an electric kettle. Bathrobes are ready in the bathroom where guests can also find a hairdryer, cotton slippers and complimentary toiletries.

You can enjoy a luxurious body massage and Sichuan herbal spa at CHI, The Spa. The hotel also offers a modern gym, a tennis court and a swimming pool.

Shangri-La Hotel, Chengdu has several dining options. Guests can have local Sichuan food and wonderful Cantonese food at Shang Palace and Sichuan Kitchen. Café Z offers international buffet, while Mooney’s Bar and Restaurant offers European food.

Rooms: 14

Hotel Chain: Shangri-La Group

When would you like to stay?

Facilities of Shangri-La Chengdu

General

  • WiFi in all areas

Activities

  • Tennis court
  • Temporary art galleries
  • Happy hour
  • Live music/Performance
  • Live sports events (broadcast)
  • Aerobics

Food & Drink

  • Restaurant
  • Room service
  • Bar
  • Kids' meals
  • Kid-friendly buffet

Pool and Spa

  • Fitness center
  • Spa
  • Massage
  • Indoor pool
  • Indoor pool (year-round)
  • Pool/Beach towels
  • Shallow end
  • Swimming pool

Transportation

  • Car rental

Front Desk Services

  • 24-hour front desk
  • Newspapers
  • Express check-in/out
  • Currency exchange
  • Tour desk
  • Ticket service
  • Baggage storage
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  • ATM on site
  • Concierge
  • Private check-in/out
  • Lockers

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Common Areas

  • Garden

Entertainment & Family Services

  • Karaoke
  • Nightclub/DJ
  • Kids' club
  • Indoor play area
  • Kids' TV channels

Cleaning Services

  • Laundry
  • Dry cleaning
  • Ironing service
  • Suit press
  • Daily housekeeping

Business Facilities

  • Meeting/Banquet facilities
  • Business center
  • Fax/Photocopying

Shops

  • Hair/Beauty salon
  • Gift shop
  • Shops (on site)
  • Convenience store (on site)

Miscellaneous

  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • VIP room facilities
  • Elevator
  • Soundproof rooms
  • Heating
  • Smoke-free property
  • Air conditioning
  • Designated smoking area

Safety & security

  • Safe
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

Safety features

  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas

Physical distancing

  • Cashless payment available
  • Physical distancing rules followed

Cleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies

Food & drink safety

  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

Internet

WiFi is available in all areas and is free of charge.

Parking

Free public parking is available on site (reservation is not needed).

Policies of Shangri-La Chengdu

These are general hotel policies for Shangri-La Chengdu. As they may vary per room type, please also check the room conditions.

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to two children under 13 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

There is no capacity for cribs in the room.

Pets

Pets are not allowed.

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Accepted credit cards

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  • Mastercard
  • Visa
  • Jin
  • Pacific
  • Dragon
  • Peony
  • Greatwall
  • UnionPay credit card
  • JCB
  • Diners Club
  • American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Guests are required to show a valid government-issued ID card or passport upon check-in.

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