Bwin Casino Review
Bwin Casino Review Bwin is an online gaming platform having been operating since 2001; it was established by ElectraWorks Limited. So, it has more than 15 years of experience in the gaming market with the aim to bring innovations. Detailed reviews and ratings of Online Casino Bwin. đź’Ż All reviews were written by real casino players. Check out our casino games, bonus codes, latest complaints, new promotions and excellent customer service of Online Casino Bwin. đź’° Look for trusted online casinos at CasinoRating.com.
Last updated: 5th August 2019
About bwin Casino
bwin is an online casino and sportsbook operated by ElectraWorks Ltd, a GVC Holdings subsidiary. Launched back in 2001, the site operates under the UK Gambling Commission and the Government of Gibraltar gaming licences, which enable the operators to provide remote gambling services to the players across the world (with a strong focus on the players in Germany).
The site can be loaded in more than dozen languages, including German, Swedish, Italian and Spanish – to choose the preferred language, just scroll to the bottom of the page and select one of the options from the drop box menu. The language settings can also be changed after downloading bwin Casino app (available on site and App store) or downloaded to the user’s desktop. At the same time, bwin Casino can be loaded and played directly from the player’s browser, but if you do decide to install it, you will at least need to run Windows 2000, XP, Vista, 7 or up.
After the initial enthusiasm, a feeling of disappointment will follow once you learn that bwin does not offer any welcome bonuses at the moment. There are, of course, promotions attached to both the casino and the sportsbook platform, but if you have expected any deposit matches, you’ve definitely come to the wrong place. Still, decent bonuses do exist and although the deposit match is not one of them, short-terms deals are offered on a regular basis.
In addition to hundreds of games and more than 30,000 sporting events, bwin also provides a well-rounded live casino platform, delivered within a safe gambling environment and across eCOGRA and iTechLabs tested software. Reliable security measures are also applied to protecting the members’ sensitive data and all the communication between the player’s web browser and the casino server is encrypted (the operates employs VeriSign encryption technology). Moreover, the operator is also monitored by EGBA (European Gambling and Betting Association) and ESSA (European Sports Security Association).
Even though GVC Holdings holds EGR Operator of the Year Award (2018), certain company’s failings should be mentioned, for the sake of transparency. In February 2018, the UK Gambling Commission fined GVC Holdings after detecting irregularities in their adds for free bets and bonuses at bwin casino.
The operator (ElectraWorks) was issued with a warning and £350,000 financial penalty due to the “breach of conditions relating to marketing and advertising”. According to the Decision Notice issued by the UKGC, a player made a formal complaint regarding one of the advertisements on bwin casino, which was subsequently removed, but not before drawing attention to a few more breaches of the SRCP (Social Responsibility Code of Practice Provisions) code on several GVC websites. The appropriate actions were taken, and the operator has removed the compromising content.
- Languages: English, German, Italian, Spanish, Swedish, French, Greek, Polish, Danish, Hungarian, Russian, Croatian, Slovakian, Roman, Turkish, Slovenian, Bulgarian.
- Restricted Territories: Australia, India, the United States of America, Finland, Singapore, Greece, Portugal, Latvia, Somalia, and Turkey.
Bonuses & Promotions
As mentioned, the new account holders at bwin Casino will not be greeted with the deposit match offer, but there are other promotions that will keep you engaged. According to certain sources, this was not always the case and up until last year, the players were able to opt-in for 100% deposit match of all amounts up to £200. The welcome package is no longer available, as confirmed by the member of the casino customer support team. There are, of course, other alternatives and the players will either be able to opt-in for one of the promotions under the dedicated sections (Promotions & News or Special Offers). At the moment of writing this, the following campaigns are running – Lucky Spins, Easter Egg Hunt, Daily Golden Scratch Card, and Hi-Lo. Instructions on how to claim the offers can be found on My Promotions page.
bwin Lucky Spins:Bwin Casino rewards all their customers with a special daily bonus that ranges from 3 to 200 free spins, depending on the amount of their deposit. Bwin Free Spins are awarded on Book of Horus slot game and are only valid for 24 hours. Any free spins winnings are paid as a casino bonus and are subject to playthrough requirements. Please check bwin welcome bonus terms and conditions for more information.
bwin Easter Egg Hunt: Seasonal promotion during which the players go on a hunt for hidden bonuses, potentially winning up to 10x their bets. The offer is attached to the live dealer blackjack and roulette tables, and the players who win the0 roulette bet or draw a bonus card in a blackjack session will instantly multiply the value of their bet. The maximum value of the bonus is ÂŁ500 and the offer is subject to 35x wagering requirements.
bwin Daily Scratch Card Promotion: All casino members who submitted at least one deposit are eligible for the Daily Scratch Card offer. To claim the bonus, one will need to opt-in and click on the card to reveal the prize – if any. A new scratch card can be redeemed every day (until the end of the promotion) unlocking free spins, deposit bonuses, no-deposit bonuses, cash bonuses, free bets, etc. A Scratch Card will remain valid for 24 hours before a new one takes its place.
bwin Hi Lo: This offer is also open to the players who submitted at least one deposit – if you are eligible, the notification window will pop up as soon as you log into your BWin account, prompting you to play the card game and get a reward for any 3 consecutive wins. The following can be won in the Hi Lo game:
- No-deposit live dealer bonus
- No-deposit casino bonus
- Deposit Free Spins
- Casino Free Spins
- Bet-get bonus
- Casino Deposit bonus
- Cash
- Free Bet
“Duds” also exist and in some cases, you may not reveal a prize at all.
Wagering requirements are applied to all the bonuses (unless stated otherwise) and almost all games contribute to meeting them:
- Slots, Progressives, Scratch Cards, Keno (regular and Jackpot Keno), HiLo, Instant Win, Racing, and Money Wheel – 100% contribution rate
- Jackpot 6,000, Jokerizer, Starmania, Jolly Roger Mobile, Hall of Gods, Spellcast, White Rabbit, Beat Me, Prissy Princess, Joker Poker MH, and Zombies – 50% contribution rate
- Roulette (both live and virtual) and Virtual Sports – 20% contribution rate
- Blackjack, Live Blackjack, Live Dealer Texas Holdem, Table Casino, Live Dealer Jackpot – 10% contribution rate
- Craps (Table Casino), Baccarat, Live Baccarat, and Poker Tables Games – 5% contribution rate
- Blood Suckers, Kings of Chicago, Dead or Alive, Tower Quest, Tarzan, Triple Chance HiLo, TXS Holdem Professional Series Low Limit – 0% contribution rate
Software & Game Selection
bwin casino is divided into 7 main lobbies: Sports, Live Betting, Virtuals, Games, Casino, Live Casino, and Poker. Once you select the “Games” section, the following categories will be revealed:
- Slots
- Premium
- Table Games
- New Games
- Exclusives
- Jackpots
- Instant Win
Even though the selection of games is massive, the casino does not offer any filtering system that would make your search easier. For example, you will not be able to browse the offer according to the developer, variance, or similar parameters. Truth be told, enabling the members to sort the games by the provider is not really necessary in this casino, since most of the releases are coming from NetEnt, Microgaming, Yggdrasil, Pragmatic Play, and Elk Studios.
What does work to bwin’s advantage is the downloadable software and three mobile platforms that will be truly appreciated by the players who prefer doing their gambling on smartphones and tablets. bwin Mobile Sports, Mobile Casino, and Mobile Poker can all be launched directly from your mobile device browser or installed as an Android or iOS app. It should be underlined that a separate set of promotions can be found inside the Poker lobby, including 40% cashback, prize pools, and tournaments. The How to Play section is particularly handy if you are a poker beginner; located next to Tournament (with the time table of the future events), this section contains all the information that you will ever need about Texas Holdem rules, hand rankings, and betting basics.
While browsing the Games lobby, you will notice that the most popular games and the latest releases are displayed at the very top. The casino members will also be able to separate their own personal favourites from the rest of the offer by clicking on the star icon at the bottom of the gaming screen. This will automatically bookmark the game and store it under the Favourites section. Occasionally, the casino will feature certain releases according to the season, popularity, performance, etc. If you are not sure where to start (which is understandable, considering the number of available games), you can always refer to the Premium category with bwin’s top picks or try one of the bwin’s favourite slots for that week.
As you can see, the games are organized into more specific groups, but the layout seems a bit crowded and squeezed together. In our personal experience, these types of casinos are not what you may call the most user-friendly platforms in the world, and to make the matters worse, the games cannot be loaded in the demo play mode – not even if you are a registered member. On the upside, the operator performs the RNG and RTP tests regularly and the players will be able to see the monthly reports on the System Fairness page.
- Slots: 750+
- Blackjack: 25+
- Roulette: 30+
- Baccarat: 3+
- Video Poker: 5+
- Table Games: 50+
- Progressives: 140+
- Payout: 96.59%
- Software: Microgaming, NetEnt, NextGen, Bwin.party, Electracade. 1Ă—2, Jadestone, GTech G2, Amaya, Yggdrasil, Elk Studios, Lightning Box, Pragmatic Play, Fuga Gaming, Evolution Gaming.
Live Casino Experience
Live dealer platform at BWin casino is powered by Evolution Gaming, whose lobby consists of the following “floors”:
- Club House
- Top Games
- Roulette
- Blackjack
- Poker
- Baccarat
- High Stakes
- Game Shows
Welcome Bonus Casino Bwin
Top Games is where the most popular Evolution tables are placed, such as the legendary Dream Catcher, recently launched Monopoly Live, incessantly popular Lightning Roulette and dynamic Football Studio. Roulette and Blackjack tables with higher limits are in the Clubhouse and Highstakes sections, where a single bet can amount to ÂŁ25.000.
If you are looking for the more affordable alternatives, visit the Roulette, Blackjack or Game Shows categories. The bets there start at £0.10 – £1.00 and go over £2,500, per round, which makes these games equally suitable for those who enjoy pressing the bets as well as the players who are on a budget. The Blackjack section will even allow you to filter the games according to the betting limits, by using the filter bar at the top.
- Software: Evolution Gaming
- Live Dealer Games: 50+
Banking
bwin offers an excellent choice of deposit methods, with the full list available below. Withdrawal options will depend on your location – a lot of the methods listed above can be used both for withdrawals and deposits. The processing time is 24 to 72 hours and the amount that can be released in a single transaction is £20,000 a month. The deposit limits are £10 – £2,000 or any other amount that the members set as their personal limit.
- Deposit Methods: Abaqoos, Apple Pay, Boleto, CashtoCode, eMONEYSAFE, Luxon Pay, MuchBetter, Profee, AstroPay, EcoPayz, GoPlay, Bank Wire Transfer, Diners Club Card, Electronic Transfer, Eps, Fast Bank Transfer, Giropay, iDebit, InstaDebit, Instant Banking, Maestro, MasterCard, Mister Cash, Moneta, Neteller, PayPal, Paysafecard, Przelewy24, Qiwi, Skrill, Sofort, Trustly, Web Money, Ticket Premium, Visa
- Withdrawal Methods: Profee, Trustly, Fast Bank Transfer, Maestro, MuchBetter, PayPal, Visa
- Minimum Deposit: ÂŁ10
- Minimum Withdrawal: ÂŁ10
- Maximum Cashout: ÂŁ20,000
- Currencies: ARS, BGN, CHF, DKK, EUR, GBP, HRK, HUF, MXN, NOK, PLN, RON, RUB, SEK, TRY, USD
Customer Support
bwin customer support is available 24/7 and can be reached via phone (00442039380862), online form, and live chat. If you have a complaint, it should be forwarded to [email protected]
The deadline for resolving the problem is 8 weeks and if the plaintiff is not happy with the outcome, the complaint can be escalated to the Alternative Dispute Resolution service eCOGRA.
- Business Hours: 24/7
- Live Chat: Yes
- Email: [email protected]
- Contact Phone: 00442039380862
Pros / Cons
- Hundreds of games, available on both instant play and downloadable platform
- Excellent selection of payment methods
- Three mobile apps – Casino, Sport and Poker
- Attractive Daily Promotions
- 140+ Progressive Jackpots
- Evolution Gaming live dealer tables
- No welcome offer
- No demo play option
- Compromised due to the misleading free bets advertisements
Our Verdict
The reputation of bwin casino is somewhat stained after the entire affair with the SRCP code breach, however, the incident has clearly shown that the UK Gambling Commission is doing its job properly. The operator did not take long to react, and the advertisements were removed immediately, which indicates that GVC Holding is willing to abide by the rules (eventually). That aside, bwin has plenty to offer in terms of promotions and games, which are diverse enough to keep the players engaged for a long time.
No Welcome Bonus
PlayBwin Casino Review
Bwin is an established brand that is known throughout the United Kingdom, Ireland, and other parts of the world for its strong presence as a sportsbook and casino operator. Licensed in the Government of Gibraltar and the United Kingdom Gambling Commission, it’s betting services include an online casino, live casino and for the sports-minded, virtual sports, sports betting and in-play betting. Available in English, Turkish, Spanish, Italian, German, Swedish, Croatian, Greek, Slovak, Bulgarian, Hungarian, Slovenian, French, Romanian, Danish, Czech, Russian, and Polish, it offers mobile apps for iOS and Android along with an online and mobile betting site.
Why Choose This Casino
Many attributes go into the selecting of an online casino, and while far too often, most focus on bonuses and game selection, other areas of importance should be considered. This goes beyond that of what meets the naked eye, and as such, we have put together a table outlining the pros and cons which we feel should be a factor when deciding if Bwin is the right choice for you.
- Attractive welcome bonus
- Licensed by the Government of Gibraltar and the United Kingdom Gambling Commission
- Dedicated customer support centre
- Offers multiple language and currency options
- Maximum withdrawals in place for most payment methods
- Limited selection of promotions for existing players
- Limited navigational features within the casino
- Appearance is somewhat dated
Bwin Casino Website – Structure and Navigation
Sporting a dark grey and black background, Bwin’s casino is designed with a simplicity for which is focused more on the content that lies within versus flashy images and promotions offerings. The result is a fresh approach that allows quick and easy identification of its available games, and assisting in that feat is a series of navigational tabs. These direct to promotions, its home page, slots, premium games, new games table games, instant win, jackpots, and exclusives. In addition to the casinos select navigational tabs, there are others located at the top of the casino homepage that redirects to its various other betting options such as its live casino, sports betting, live betting, poker and virtual sports.
The defined categories are beneficial in the traversing throughout the casino allowing the ability to select a preferred style of game and then pursuing through the list of available games. Adding to the list of navigational qualities is a search bar. In terms of its layout, a select number of areas that highlight exclusive games, hourly must-go jackpots, new games, jackpots. And of course, the full list of available slots. A sample of its most popular games include Legacy of Dead, Viking Riches, The Wild Hatter and Mango Madness, both of whom offer generous progressive jackpots.
The layout of its table games, prizes, and instant win sections resemble that of the casino and provide a limited number of navigational functions. However, with a reduced range of games in terms of its casino, the lack thereof is not too cumbersome and allows easy locating of preferred games and the option to add them to a list of favourites that can be referred to on future visits to the casino.
How to Register at Bwin casino?
Registering with Bwin is a timeless endeavour that, once completed, opens the door into a world of gaming that offers a wide range of entertainment opportunities. Completing the process is as simple as completing the steps noted below:
- Visit Bwin by opening the site using a web browser of choice, locate and click the “Register” button
- In the registration overlay, select your residence country, preferred currency, fill in your email, choose a user I.D and create a password before clicking “Continue”
- In the second step of the registration page, enter your given names and date of birth before moving on to the final stage.
- In the final step, enter your street address, your mobile number and click the “Create my Account” button to complete the registration application.
Bwin Casino Welcome Bonus - up to €200 + 50 Free Spins
To celebrate the arrival of its latest members who have chosen to sign up with Bwin, the casino will congratulate their efforts in style with a 100% Bwin casino welcome bonus. This will see those enlightened members presented with the opportunity to earn up to €200 in bonus monies and 50 free spins on NetEnt’s Starburst. The distribution on the bonus is based over three deposits and awarded in the following manner:
- First deposit – 100% bonus up to €100 plus 50 free spins on Starburst
- Second Deposit – 100% bonus up to €50
- Third Deposit – 100% bonus up to €50
The terms and conditions require that all opting to register an account be no less than 18 years old and deposit a minimum of €10 in using any funding method other than Neteller or Skrill to qualify. Maximise the full value of this bonus package by executing all deposits within seven days. As stated within the terms, wager the applicable deposit and bonus amount 35x before withdrawal eligibility goes into effect.
Furthermore, wagering on Single Deck Blackjack, Triple Card Poker, Final Score World Cup, Texas Hold’em Bonus Poker, or Baccarat will not contribute towards the wagering terms. At the same time, all Bwin Casino free spins must be activated by visiting the “My Free Spins” section of your account. Free spins remain valid only for seven days and winnings derived as a result of those free spins must be rolled over 10x.
Bwin Casino section & Games
Bwin has gone a slightly different route than has become customary with many online casinos in how they design the layout of their casino, even if at first appearance it shares specific layout characteristics that have been proven popular. To help in the locating of its various casino categories, Bwin has navigational tabs for its instant win, jackpots, exclusives, new games, table games, premium games, slots and promotions sections.
In terms of the Bwin casino games that populate the casino, its largest contingent is, of course, its slots category. With over 28 software companies showcasing their top-rated titles, the range is quite impressive. This includes all variables of slots from the latest releases to the most popular, with those encompassing virtually every possible genre and style imaginable including Multifly, Mobsters on the Run, The Wild Machine, and Aztec Bonanza.
Adding to its games list, the table games section features a list of top titles that have been designed to provide a balance between the most popular and those deemed somewhat more obscure such as Buster Blackjack, Terminator Blackjack, and Cashback Blackjack. These sections interestingly also feature a select few video poker variants to complete its collection of roulette, blackjack, baccarat, and Texas hold’em titles. Equally focused on providing a balanced environment, the instant win section offers a generous selection of exciting and comical game choices. Many of these immediately recognizable such as Ted Big Money Scratchcard, Vikings Riches Instant Win and Deal or No Deal: What’s in your Scratch.
Bwin Casino with Live Dealers
Bwin made the wise choice to include a live casino. It affords the very best in live online gaming though its partnerships with Evolution Gaming and Playtech. Both of whom are leaders in the innovative creation of a category that few ever thought possible. Mainly designed and populated with timeless variants of Blackjack and Roulette, it also features a smorgasbord of other delightful additions that have been hand-selected to meet the unique demands and preferences of Bwin’s discerning member base. This includes Sic Bo, Deal or No Deal, Side City Bet, Dream Catcher, Casino Hold’em, Three Card Poker and others, each with their unique characteristics that are delivered by the hands of skillful dealers in state-of-the-art studios.
Software Casino Providers
To enhance the gaming experience it delivers to its growing global player base, Bwin incorporates a wide variety of game selections that are a direct result of its strategic software developer partnerships. These include:
- Evolution Gaming
- eZugi
- Microgaming
- NetEnt
- Playtech
- Tom Horn Gaming
Bwin Casino mobile app
In its continued effort to remain competitive, and ensure they have the correct range of mobile betting products in place, the release of a dedicated Bwin casino app is available for Android and iOS devices. To access and download iOS users are required to visit the apps to and locate the Bwin casino download page, while for Android users, it requires the downloading of the Bwin casino apk file to their respective mobile smart devices.
Similar to its mobile apps, a Bwin casino mobile version is available for users preferring to avoid the installation of additional software to their mobile phones. Most importantly, the apps and mobile apps are purposefully designed to replicate the strong features and betting options Bwin is known for.
Therefore, customers of its mobile site and apps can expect to be met with a nearly identical range of navigational options, albeit through the use of drop-down menus, support. It further provides immediate access to its cashier options and other assistive functions, all of which are in place to ensure a familiar feeling when accessing any of its mobile products.
Payment Options
As a company that caters to a large volume of players who are spread across multiple countries, its efforts are focused on providing a viable list of payment methods that will allow each member options that suit their preference. Based on that, the company supplies credit cards, e-wallet, and instant banking selections and as shown in the table below, sets transactional limits and processing times based on each of those offered.
- Deposit Methods
- Withdrawal Methods
Payment Method | Deposit Minimum | Deposit Maximum | Time for Deposit | Taxes |
---|---|---|---|---|
Visa | €10 | €8,500 | Instant | Free |
Neteller | €10 | €8,500 | Instant | Free |
Skrill | €10 | €8,500 | Instant | Free |
Paysafe Card | €10 | €500 | Instant | N/A |
MasterCard | €10 | €8,500 | Instant | Free |
Fast Bank Transfer | €10 | €50,000 | 1-3 Business Days | Free |
Skrill 1-Tap | €10 | €8,500 | Instant | Free |
Maestro | €10 | €8,500 | Instant | Free |
ApplePay | €10 | €8,500 | Instant | N/A |
Abaqoos | €10 | €8,500 | Instant | N/A |
Boleto | €10 | €8,500 | Instant | N/A |
Payment Method | Withdrawal Minimum | Withdrawal Maximum | Time for Withdrawal | Taxes |
---|---|---|---|---|
Visa | €10 | €8,500 | 3-5 Business Days | Free |
Neteller | €10 | €4,500 | Up to 24 Hours | Free |
Skrill | €10 | €4,500 | Up to 24 Hours | Free |
Paysafe Card | N/A | N/A | N/A | N/A |
MasterCard | €10 | €8,500 | 3-5 Business Days | Free |
Fast Bank Transfer | €10 | €5,000 | 3-5 Business Days | Free |
Skrill 1-Tap | €10 | €4,500 | Up to 24 Hours | Free |
Maestro | €10 | €8,500 | 3-5 Business Days | Free |
ApplePay | N/A | N/A | N/A | N/A |
Abaqoos | N/A | N/A | N/A | N/A |
Boleto | N/A | N/A | N/A | N/A |
Maestro, Skrill 1-Tap, Fast Bank Transfer, MasterCard, Paysafe Card, Skrill, Neteller, Visa
Security & Protection
With the advent of the internet came the introduction to a new level of security that saw many struggling to understand the implications for failing to take the appropriate precautions. However, this is an area Bwin excels due to its utilization of the same level of integrity seen with day-to-day online banking institutions. This ensures all who use its services receive the latest protection protocols resultant on multiple firewall-protected servers and the use of 129bit SSL encryption protocols. Each is in place and closely monitored to ensure that all exchanges of communications between Bwin and its casino account holders are maintained to the highest standards.
Affiliate Program
As an international casino and sports-betting operator, and in its desire to expand its brand towards becoming a household name, Bwin invites all who are actively involved in online marketing to apply to become an affiliate partner. In return, if approved, the GVC Affiliates will provide custom and comprehensive reporting, specialised affiliate marketing deals and remunerate their partners with 25 to 35% rev share based on their referrals. If interested in learning more, or if wishing to speak directly with its affiliate program, they can be reached by telephone at 00 800 7278 9104 or alternatively, by visiting the affiliate site directly.
FAQ
To claim the Bwin casino bonus, first, register an account with the casino, then upon confirming of your account, make the minimum deposit required.
Bwin is a licensed and regulated casino, and as such, operates to the highest levels of integrity resultant on the use of mandated operational software and regular audits to verify its systems and games produce genuine random results.
I noticed Bwin sets limits on the maximum amount per withdrawal. What happens if I win a progressive jackpot?
If a progressive jackpot is won that is network-based, the full amount won will be paid.
Does Bwin Casino have a VIP or Loyalty program, and if so, is entry automatic?
Unfortunately, no, it does not, and as of the time of this review, there is no indication if one is planned for the future. However, you are free to contact its support team to see if any updates are available.
If I already have an account with Bwin, must I open a new account if downloading the Android Casino app?
No, your current account will provide you immediate access to any of the mobile products upon your entering your user name and password.
Bwin offers poker, is there a dedicated poker app?
To access poker via your mobile device, you will need to download and install the Bwin poker app. Unfortunately, online poker is not available via the casino app at this time.
My Grandfather lives with us and already has a Bwin account. Can I open another account?
Bwin only permits one account per residential address or IP address. This is in effect as part of its licensing regulations that are designed to avoid fraud or players collusion.
Do I need to enter a Bwin casino bonus code when making my first deposit?
No, Bwin does not use bonus codes within the structure of its welcome bonuses. The bonus will be immediately applied to your account upon successfully funding your Bwin casino account.
Are there any Bwin casino free slots I can try before registering?
Bwin Uk
Yes, all classic and video slots located within the Bwin casino are completely free to play. The option to register a real money account and play is always available should you be satisfied with your experience.
About Bwin Casino
Bwin has a history that dates back to 1997, and in today’s populated world of online betting services, few stand taller, and even fewer have built a reputation that has is unchallenged. Owned by GVC Holdings Limited, it is licensed to operate by the UK Gambling Commission and the Government of Gibraltar. This allows the company, whose head office is located on the Isle of Man, to provide a range of betting series to players within the borders of those countries which its licenses allow them to operate. A recipient of the 2018 EGR Award for the Casino of the Year, it is the proud sponsor of the Valencia CF.
Contact Care
One of its only ways to maintain positive contact with its customers, Bwin’s support team, plays an integral part in building its reputation and keeping those that are active players happy. With that in mind, our testing of its support services met our rather high expectations, considering Bwin’s stature amongst the online gambling community. Support response times were acceptable, and the communication we engaged in with its live chat representatives was accurate, which in our opinion, makes the difference from being ordinary to one we felt positive about.
- Customer Support: support.en@bwin.com
- Live chat – Yes, 24/7
- Phone Number – 020 3938 0862
Final Verdict & casino rating
Bwin has designed an overall strong casino betting product that ticks the right combination of casino games and live betting action. While this is, in today’s world of casino gambling, a standard, knowing the casino is backed by a financially strong parent company with a proven history of reliability and integrity is comforting and a strong component when evaluating the casino as a whole. That leads us to a 4/5 rating based not only on its betting products and reputation but also the extensive range of assistive information available to customers both before and after becoming registered members.
Bwin.com
Overall Casino Rating:4.7/5